{"xsrfToken":"da167ce2092457822d1f779554e4b5d6d1c8e622_lout","branding":{"id":"1","key":"ss","name":"Scoreboard Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3c78de","headerLinkHoverBGColor":"#3c78de","headerBadgeColor":"#3c78de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d7cbda9c-ac54-4c56-8a64-26a3a2b0a5a9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGJlZDEyMi02NzNhLTQ2ZTMtOGY4ZC0zMjE3YjM2MzUzNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3Y2JkYTljLWFjNTQtNGM1Ni04YTY0LTI2YTNhMmIwYTVhOSI6WyJyZWFkIl19LCJleHAiOjE3MjgxODc0MTAsIm5iZiI6MTcyODE4NjgxMH0.PS4R3PPpTxToVWV77cJ8kVeNyTiB_AxTNeAOzHu3UVw&client=f4bed122-673a-46e3-8f8d-3217b363534a&mode=fit","logoId":"d7cbda9c-ac54-4c56-8a64-26a3a2b0a5a9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AusSport Support Center","sharedPortalName":"AusSport Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AusSport Support Center","sharedPortalName":"AusSport Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e7e3114b-4ba7-4515-aae4-32d74b3081de/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGJlZDEyMi02NzNhLTQ2ZTMtOGY4ZC0zMjE3YjM2MzUzNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3ZTMxMTRiLTRiYTctNDUxNS1hYWU0LTMyZDc0YjMwODFkZSI6WyJyZWFkIl19LCJleHAiOjE3MjgxODc0MTAsIm5iZiI6MTcyODE4NjgxMH0.aTKPp85laoYmlVQVIJz_HOLYKljaTncEWcysIkTs8gQ&client=f4bed122-673a-46e3-8f8d-3217b363534a&height=300&mode=fit","bannerMediaApiFileId":"e7e3114b-4ba7-4515-aae4-32d74b3081de","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ss","projectId":10000,"serviceDeskId":1,"name":"Scoreboard Support","description":"<p>Welcome! To Aussport Scoreboard Support - Log a service ticket with the AusSport Service Team here.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Submit a service request","descriptionHtml":"<p>Please enter your info in the fields below. Give us as much information as you can as it helps us diagnose.<br> NB The first entry \"Raise this request on behalf of:\" is your email address</p>","callToAction":"Submit a service request","introHtml":"<p>Report a problem or ask a technical question for our service team</p>","icon":10540,"iconUrl":"https://aussport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a non-technical question? Submit it here.</p>","icon":10549,"iconUrl":"https://aussport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"13","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"<p>Request opened via an email</p>","icon":10492,"iconUrl":"https://aussport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9c0ebf6e-a5d8-397b-a233-dbb07da54f7f","appLinkName":"System Confluence","appLinkUrl":"https://aussport.atlassian.net/wiki","spaceKey":"SS","spaceName":"Scoreboard Support","spaceUrl":"https://aussport.atlassian.net/wiki/spaces/SS","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":1,"kbLinkDomainURLs":["https://aussport.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGJlZDEyMi02NzNhLTQ2ZTMtOGY4ZC0zMjE3YjM2MzUzNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgxODgwMTAsIm5iZiI6MTcyODE4NjgxMH0.cIPqrMCdJrdRIZcsw0dIodrFq9B4hIOhbCETLYZc0Ok","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"f4bed122-673a-46e3-8f8d-3217b363534a","tokenDurationInMins":20}},"reqCreate":{"id":1,"projectId":10000,"form":{"name":"Submit a service request","descriptionHtml":"<p>Please enter your info in the fields below. Give us as much information as you can as it helps us diagnose.<br/>\nNB The first entry "Raise this request on behalf of:" is your email address</p>","callToAction":"Submit a service request","intro":"<p>Report a problem or ask a technical question for our service team</p>","instructions":"<p>Please enter your info in the fields below. Give us as much information as you can as it helps us diagnose.<br/>\nNB The first entry "Raise this request on behalf of:" is your email address</p>","icon":10540,"iconUrl":"https://aussport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Brief Description","description":"Name of Club / Organisation and a brief description on why you logged this request","descriptionHtml":"<p>Name of Club / Organisation and a brief description on why you logged this request</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"Describe the issue in detail and any steps you have taken to date. You can add photos or other docs below in the Attachment field.","descriptionHtml":"<p>Describe the issue in detail and any steps you have taken to date. You can add photos or other docs below in the Attachment field.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10041","fieldConfigId":"10140","label":"Club or Organisation","description":"Which Club or Organisation is responsible for this Scoreboard / Display","descriptionHtml":"<p>Which Club or Organisation is responsible for this Scoreboard / Display</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10039","fieldConfigId":"10138","label":"First Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10040","fieldConfigId":"10139","label":"Last Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10044","fieldConfigId":"10145","label":"Phone","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Add photos, screenshots or documents. It helps troubleshoot the problem","descriptionHtml":"<p>Add photos, screenshots or documents. It helps troubleshoot the problem</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10061","fieldConfigId":"10170","label":"Special Instructions for Ticket","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10042","fieldConfigId":"10141","label":"Location","description":"Where is your Scoreboard or Screen located?","descriptionHtml":"<p>Where is your Scoreboard or Screen located?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10045","fieldConfigId":"10146","label":"Delivery Address","description":"Please provide the delivery address to send out or return parts","descriptionHtml":"<p>Please provide the delivery address to send out or return parts</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"All problems are a priority - it helps us if you could categorise.","descriptionHtml":"<p>All problems are a priority - it helps us if you could categorise.</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]},{"value":"10000","label":"Normal","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/1","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/1","calendarParams":{"firstDay":0,"date":"2024-10-06T14:53:31+1100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGJlZDEyMi02NzNhLTQ2ZTMtOGY4ZC0zMjE3YjM2MzUzNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgxODgwMTEsIm5iZiI6MTcyODE4NjgxMX0.33O5gXsNHISlY015l2D7I-eTRvuuXRUA1H2qZUGANh4","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"f4bed122-673a-46e3-8f8d-3217b363534a","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}